Marvel Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and Marvel Casino in relation to your use of the website, player account, games and related services. They apply whenever you visit the website, create an account, make a deposit, place a wager, claim an available offer or use another service provided through the platform. Additional terms may apply to specific games, payment methods, tournaments or promotions. If there is an inconsistency, the specific terms displayed for that service may apply to that service.

You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever is higher. You must also be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before using the website. We may restrict or refuse access where online gambling is not permitted, where identity or location checks cannot be completed, or where we reasonably believe an account is being used in breach of these terms.

Accepting and updating these terms

You accept these terms by selecting an acceptance option during registration or by continuing to use the website after the terms are made available. We may update these terms from time to time to reflect changes to the website, services, legal requirements or business practices. The latest version will be published on the website. You should review it regularly. If you do not agree with an updated version, you must stop using the website and may request account closure through the available support channel.

Account registration

You may generally hold only one personal account unless we expressly permit otherwise. Information provided during registration must be accurate, complete and kept up to date. You must not register an account for another person, allow another person to use your account or use an account that belongs to someone else. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access.

• Do not use false, misleading or incomplete information when registering or using an account.
• Do not create an account if you are under the applicable legal gambling age.
• Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
• Tell us promptly if your personal details change or if you believe your account has been accessed without permission.
• Do not permit another person to deposit, wager or withdraw through your account.

2. Verification, accounts and wagering

To meet legal, security and operational requirements, Marvel Casino may ask you to verify your identity, age, address, payment method or other account information. Verification may be requested when you register, before a withdrawal, when account details change or at another time where checks are considered necessary. You must provide information and documents that are genuine, current and readable. We may limit account activity while checks are being completed.

If requested information is not provided within a reasonable period, cannot be verified or appears inaccurate, we may suspend or close the account and take any other action permitted by law and these terms. We may also carry out checks designed to identify fraud, duplicate accounts, prohibited activity, unusual transactions or attempts to avoid applicable rules. These checks may include reviewing account activity, payment information, device information and other relevant data in accordance with our privacy practices.

Placing and accepting wagers

A wager is not accepted until it is recorded by the platform. Wagers placed using an account with insufficient available funds may be rejected. Once accepted, a wager will generally be settled according to the game rules and the information shown on the website. You should check the selected game, stake, odds or other wager details before confirming. Technical errors, interrupted connections or display issues may affect the ability to place or confirm a wager. Where an error occurs, we may correct or void the affected transaction in accordance with the applicable rules and law.

Game outcomes are determined by the relevant game system and its published rules. We do not guarantee that the website, games or services will always be available, uninterrupted or free from errors. Maintenance, technical faults, communications issues, security events or circumstances outside our reasonable control may affect access or transactions. If a transaction is affected, we will review the available records and apply the relevant rules.

Prohibited activity

You must not interfere with the website or use tools, software or methods intended to manipulate games, bypass security, obtain an unfair advantage or disrupt other users. You must not exploit a technical or pricing error, use automated systems without permission, upload harmful material or attempt to gain unauthorised access to any account, server or network. Suspected prohibited activity may result in restrictions, cancellation of affected transactions, account suspension or closure, and referral to appropriate authorities where required.

3. Deposits, withdrawals and promotions

Available payment methods, minimum and maximum transaction values, processing requirements and any applicable fees will be shown on the website or during the relevant transaction. You may use only a payment method that you are authorised to use. Payments from third parties may be rejected or returned. You should ensure that the name and details connected with a payment method correspond with your verified account information.

Deposited funds should be used only for permitted gambling activity and must not be used to test or circulate payment methods. We may delay, reject or review a transaction where additional verification is required, a payment is reversed, a payment provider raises a concern or the transaction appears suspicious. You remain responsible for any charges imposed by your bank, payment provider or other financial service.

Withdrawal requests are subject to account verification, payment checks, game rules and any requirements displayed at the time of the request. We may return funds to the original payment method where appropriate or ask for further information before processing a withdrawal. You should review the instructions shown on the website carefully. We do not promise a particular processing time where a transaction depends on a payment provider, verification process or circumstances outside our control.

Bonuses and promotional offers

Promotions, bonuses, rewards and promotional competitions are available only where expressly offered and may have separate terms. Those terms may explain eligibility, entry requirements, qualifying deposits, wagering requirements, expiry dates, maximum values, game restrictions, withdrawal conditions and other limitations. You should read the relevant offer terms before accepting or using a promotion. If you do not meet the stated requirements, the offer may not be awarded or may be removed.

Unless the relevant promotion states otherwise, an offer may be limited to one per person, household, device, payment method or other permitted grouping. We may correct an obvious error, withdraw an offer, refuse an entry or cancel promotional benefits where there has been misuse, duplicate participation, fraud, technical error or a breach of the offer terms. Promotional terms do not replace these general Terms & Conditions.

4. Suspension, privacy and responsible use

Suspension and closure

You may ask for your account to be closed at any time using the account or support options made available on the website. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, responsible gambling or prohibited conduct. We may suspend, restrict or close an account where we consider it necessary to protect the platform, comply with legal requirements, investigate activity, manage risk or enforce these terms.

If an account is closed or restricted, we may review pending transactions and any balance in accordance with applicable law, these terms and the circumstances leading to the action. We may retain relevant records where required for legal, regulatory, security, accounting or dispute purposes. If you have questions about an account action, use the support channel displayed on the website and provide the information needed to identify the account.

Privacy and website content

Personal information is handled in accordance with the Marvel Casino Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, identity verification, payments, security, customer support, responsible gambling measures, service improvement and other purposes explained in that policy. You should read the Privacy Policy before registering.

The website, text, graphics, logos, software and other materials are provided for personal use in connection with the services. Unless permitted by law or authorised in writing, you must not copy, modify, distribute, publish, sell, reverse engineer or commercially exploit website content. You must use the website in a way that does not infringe another person's rights or interfere with the operation of the platform.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only wager money you can afford to lose, set personal limits before you play and take regular breaks. Do not gamble while affected by alcohol or other substances, and do not chase losses. Marvel Casino may provide account tools or support options such as deposit limits, time reminders, activity reviews, cooling-off periods or self-exclusion, where available.

If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek help from an appropriate gambling support service. You can also use the responsible gambling information and account controls made available on the website. A request for self-exclusion or account closure should be treated seriously, and you should not attempt to create another account during a period of exclusion.

Liability and applicable rules

Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited. Subject to that requirement, we are not responsible for loss caused by your breach of these terms, misuse of the website, inaccurate information supplied by you, problems with your device or connection, or events outside our reasonable control. Any dispute or complaint should first be raised through the support process displayed on the website so it can be reviewed under the applicable procedures.

These terms are intended to operate alongside applicable Australian laws and any other mandatory laws that apply to your use of the services. If a court or competent authority finds part of these terms invalid or unenforceable, the remaining provisions will continue to apply. If you have difficulty understanding any part of these terms, do not use the website until you have obtained independent advice or clarification through the available support channel.