Betting Rules

1. General rules and eligibility

These rules apply to betting activity carried out through Marvel Casino, together with any specific market rules, account terms, promotional terms, payment conditions, privacy information and other notices displayed on the website or application. If a specific market rule conflicts with a general rule, the specific rule for that market will generally apply to the relevant bet. You should review all information shown before confirming a bet.

You must be legally permitted to use the service in the place where you are located. You must meet the applicable minimum age requirement and comply with all laws and regulations that apply to you. It is your responsibility to check whether online betting is permitted in your location. Access may be restricted where betting services are not available or where Marvel Casino is not permitted to accept bets.

You may only maintain and use an account in your own name. Account information must be accurate, complete and kept up to date. You must not allow another person to use your account, place bets on your behalf or access your account credentials. You are responsible for keeping passwords, verification information and other security details confidential.

• One person must not create or operate multiple accounts unless expressly permitted by the applicable account rules.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not use technical tools, automated systems, bots or software designed to interfere with the platform or gain an unfair advantage.
• You must not place bets while affected by alcohol, drugs, impaired judgement or any other condition that may affect your ability to make a considered decision.
• You must follow any identity, age, location, payment or account verification request.
• You must use only payment methods that you are authorised to use and that are accepted through the platform.

Marvel Casino may refuse access, suspend an account, restrict betting activity or withhold an unsettled transaction where this is reasonably required for security, legal, compliance, responsible gambling or operational reasons. Any action will be handled in accordance with the applicable terms and relevant law.

2. Placing and accepting bets

A bet is normally placed by selecting a market, outcome, stake and any other available options, then confirming the transaction through the platform. Before confirmation, check that the selection, stake, odds, potential return and other details are correct. Information displayed on a bet slip is provided to help you review your proposed bet, but it is your responsibility to confirm the final details before submitting it.

A bet is not accepted simply because you have selected an outcome or added it to a bet slip. It becomes accepted only when the platform records the transaction and provides an appropriate confirmation. If a bet is rejected, interrupted, remains pending or is not confirmed, you should check your account history before attempting to place it again. Repeated attempts may result in more than one accepted bet if the earlier transaction was successful.

Marvel Casino may set or change available markets, minimum or maximum stakes, bet types, odds, account controls and other betting conditions. Any applicable restriction will normally be shown on the platform or in the relevant market information. A displayed price or market may be removed, suspended or changed before a bet is accepted.

Bet confirmation and changes

Once a bet has been accepted, it cannot normally be changed, cancelled or withdrawn by the customer unless a specific rule or feature allows this. A cash-out or early settlement option, where made available, may be subject to separate conditions and may not be available at all times. Any amount shown for an early settlement option can change before confirmation and is not guaranteed until the transaction is completed.

If a technical interruption occurs during placement, do not assume that a bet has failed. Review your account history, bet receipt or other transaction record. The recorded platform transaction, together with relevant system and payment records, may be used to determine whether a bet was received and accepted. You should avoid repeatedly submitting the same bet until you have checked whether the original transaction was successful.

You are responsible for checking the information displayed on the confirmation screen and for ensuring that the transaction reflects your intention. If you notice a problem, report it promptly through the available support or complaints process and provide the relevant bet reference or account information where available.

3. Odds, markets and settlement

Odds and market information are displayed for the relevant betting option. They may change before acceptance because of new information, market activity, trading decisions, corrections or other operational reasons. The odds that apply to an accepted bet are generally the odds recorded in the confirmed transaction, subject to the rules dealing with obvious errors, void bets and other exceptional circumstances.

Each market may have its own settlement conditions. These conditions can explain what counts as a winning, losing, void, cancelled or otherwise unsettled bet. They may also cover event postponements, abandoned events, changes to the scheduled format, participant withdrawals, incorrect results, incomplete events and other circumstances that affect the market. You should read the specific market rules before placing a bet.

Settlement is based on the official result or other result source specified in the applicable market rules. Unofficial reports, live commentary, broadcasts, social media posts or third-party information may not be sufficient for settlement. If an official result is later corrected, Marvel Casino may review and amend a settlement where the applicable rules permit this.

• A winning bet is settled according to the confirmed odds and the applicable market rules.
• A losing bet is settled where the selected outcome does not meet the relevant winning condition.
• A void or cancelled bet is treated according to the market rules, which may include returning the relevant stake or removing the affected selection from a combined bet.
• Where a market remains unresolved, the bet may remain pending until the event or result can be determined under the applicable rules.
• Combined, multiple or related bets may be affected if one or more selections are void, cancelled or otherwise unable to be settled.

A bet may be subject to an obvious error correction where the displayed odds, market, selection, settlement or other information was plainly incorrect. If an obvious error is identified, Marvel Casino may correct, void or settle the affected bet in accordance with the relevant rules and applicable law. This may apply even if the error was not noticed at the time the bet was placed.

Any return shown on the platform is an indication based on the confirmed bet details and the applicable outcome. It does not create a guarantee where a market rule, account restriction, payment issue, obvious error or legal requirement affects the transaction.

4. Account records, reviews and disputes

You should check your open bets, settled bets, account balance and transaction history regularly. If you believe a bet has been recorded, settled or displayed incorrectly, raise the issue as soon as reasonably possible through the available support or complaints process. Include enough information to identify the relevant transaction, such as the date, market, selection, stake and bet reference where available.

Reviews may involve checking the bet record, event information, market rules, account history, payment records, system logs and other relevant information. Marvel Casino may delay a decision while a result is confirmed, an account is verified, a technical issue is investigated or suspicious activity is assessed. Customers may be asked to provide information needed to complete a review.

Where there is a difference between a customer view and the transaction recorded in the platform, the recorded transaction and supporting system information may be used to determine what occurred. This does not remove any rights or remedies available under applicable Australian consumer, gambling or other laws.

Suspicious or irregular activity

Betting activity may be reviewed for signs of fraud, collusion, misuse of payment methods, account sharing, manipulation, unlawful conduct or attempts to avoid account controls. Where appropriate, Marvel Casino may suspend activity, request verification, limit access, cancel affected transactions or refer matters to relevant parties. Any review will be handled in line with applicable obligations and the platform's other terms.

You must not attempt to exploit a technical fault, pricing mistake, system delay or other platform weakness. If you become aware of an apparent error, stop using the affected feature and report it through the available support channel. Continuing to use a known error may affect the review of related transactions.

Changes to these rules

These rules may be updated from time to time to reflect changes to the service, products, technology, legal requirements or operating procedures. The current version published on the platform will apply to relevant activity, subject to any transition arrangements or specific notice provided for the change. You should review this page periodically so that you remain familiar with the rules that apply to your betting activity.

5. Responsible betting

Betting should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. There is no guaranteed strategy, and past results do not predict future results. Only bet with money you can afford to lose and consider setting personal limits before you begin.

• Set a budget for betting and keep betting funds separate from money needed for living expenses.
• Set time limits and take regular breaks from the platform.
• Do not chase losses by increasing stakes or placing more bets than planned.
• Avoid borrowing money, selling possessions or using credit to continue betting.
• Do not bet when upset, under pressure, tired or affected by alcohol or other substances.
• Review your activity regularly and use available account controls, limits, time-outs or self-exclusion options where appropriate.
• Ask for help if betting is causing stress, conflict, financial difficulty or problems at work, study or home.

If you are in Australia and feel that betting is becoming difficult to control, consider contacting a qualified gambling support service or health professional. You can also speak with people you trust about your concerns. Marvel Casino may provide information about safer gambling tools and support pathways, but those tools do not replace professional advice.

Account controls may help you manage your activity, but you remain responsible for using them carefully and seeking assistance when needed. If you request a limit, time-out or self-exclusion, follow the instructions shown on the platform and check when the control takes effect. Do not create another account or use another person's account to avoid a restriction.

Please keep these rules, the applicable account terms and the relevant market conditions available for reference. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support process. By continuing to use Marvel Casino, you agree to follow the rules that apply to your account and betting activity.